Frequently Asked Questions
As usual, You must have some questions related to the taxi service in Dharamshala. We have answered a few common questions below, which are normally asked by customers. If you still have some questions, please feel free to contact us.
Safety & Hygiene
Are you providing neat and clean taxis for traveling?
Yes, Cleaning and sanitization of the cab are mandatory before a passenger board the cab for an outstation trip.
Are you providing neat and clean taxis for traveling?
Yes, Cleaning and sanitization of the cab are mandatory before a passenger board the cab for an outstation trip.
Are your cabs safe for traveling?
Yes, We have well-maintained cabs which are safe for traveling with an All India Tourist Permit. Our Cabs are fully Insured.
Do you have an experienced cab Driver?
Yes, they are a confident and experienced cab driver who is able to drive well on any road and under any weather conditions.
Is your taxi safe for single women traveling during the night?
Yes, our taxi is safe for single women travelers. Our drivers are well-trained & are required to follow a specific safety protocol. We can assure you of optimum security with them.
Payment, Booking, and Refund
Can I cancel or change the day of the taxi booking?
You can cancel or change the booking at least 3 Days before departure else any booking amount will be forfeited.
How to book a taxi?
Can I cancel or change the day of the taxi booking?
You can cancel or change the booking at least 3 Days before departure else any booking amount will be forfeited.
how much do I need to pay for taxi booking confirmation?
You can pay a 10% amount for taxi booking confirmation. Rest amount you can pay after the end of the trip.
What mode of payment do you accept for taxi booking?
We accept payments via Cash, Credit & Debit Cards, Paytm, Google Pay, and Net Banking.
Parking, Toll, and State Taxes
Can I cancel or change the day of the taxi booking?
You can cancel or change the booking at least 3 Days before departure else any booking amount will be forfeited.
Do I need to pay toll taxes?
No, toll taxes are included in the taxi fare.
Are parking expenses included in the taxi fare?
Yes, you don’t need to pay parking fees.
Do I need to pay state taxes?
No, we have all India tourist permit.
Who pays for the driver's food and accommodation?
Driver’s food and accommodation are included in the taxi fare.
Other general questions
Can I cancel or change the day of the taxi booking?
You can cancel or change the booking at least 3 Days before departure else any booking amount will be forfeited.
Are you offer doorstep pickup and drop taxi service?
Yes, we provide a taxi to your doorstep.
Are you provide a taxi service in Dharamshala at any time?
Yes, We provide 24 Hrs taxi service in Dharamshala.
Do you provide A/C (Air Conditioned) Taxis?
Yes, all taxis have an Air Conditioned system. In hilly regions, the A/C needs to be turned off for driving to prevent overload on the car engine.
What type of taxi vehicle do you provide?
We provide Hatchback small compact taxis like Alto , Sedan, SUV, and Temp Traveler.
Do your taxis have Fast Tag?
Yes, our taxis have equipped with Fast tags.
Can my Pet travel with me in your cab?
Yes, Pets are allowed. Please Mention this when creating your booking.
My train is late. So do I have to pay any waiting charges?
There are no waiting charges if you have a confirmed taxi booking.
Are the taxi booking prices different during peak Season?
Yes, taxi fare rates are different during the peak season. To avoid higher taxi fares it is suggested that you should book your taxi in advance.
What if the driver asks me for extra payment?
The driver will not ask you for any payment beyond the amount of your booking confirmation. If you need any help during traveling, you may call 98824 17772.
